One of our ISPs will have a planned network outage of approximately 15 minutes between 13:00 and 14:00 CST (GMT-6) on September 28.

Affected services include:

• Edge VPS will experience disruptions from internet traffic. Customers with VPN access always have dual-redundant connections through multiple ISPs and will have internal access throughout the outage period.
• Legacy email driven through our IMAP/POP service or CPanel services will experience disruption
• CPanel hosted websites will experience disruption
• Some owncloud instances may be affected. Please contact us to see if your instance will be
• Outbound email (from our perspective) will be affected. If the outage runs long then we have the means to route outbound through an alternate path.
• WAN acceleration of Veeam offsite backup will experience disruption

Very minor disruptions will include:

• Hosted Exchange uses multiple ISPs but you may experience a temporary “Server unavailable” message from Outlook. Outlook should automatically switch to another connection.

Unaffected:

• Name servers (DNS), inbound email (from our perspective), and offsite backup (non-accelerated) will be unaffected

We will be monitoring during the outage period.